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Vendor Confirmed the Job… Then Disappeared. Now What?

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Ben Souva

Vendor ghosting property management: It’s the message no PM wants to read after assigning a job.

“Hi, just checking — did your vendor show up?”

The quote came in. You approved the work. But the vendor ghosted — again.

It’s not a one-off. It’s a workflow flaw.

Vendor Ghosting Property Management: Why it Happens:

  • Jobs slip through the cracks when vendors manage work via texts, not systems
  • PM teams often lack visibility into what’s actually been accepted
  • There’s no built-in escalation — just waiting and hoping someone shows

The Operational Costs:

  • Rescheduling eats 2–5 more days
  • Duplicate quotes from new vendors
  • More emails, less trust — both internal and tenant-side

How Are PM’s Dealing With Vendor Ghosting?

✅ Assigning through platforms with auto-confirmation & alert logs

✅ Using vendors who track work through dashboards — not text threads

✅ Building in a fail-safe: reassignment rules if no action within 24 hrs

Vendor ghosting is no longer just frustrating — it’s a red flag for your workflow.

Don’t fix the vendor. Fix the system.

Stop ghosting before it slows down your ops. Contact Breasy today.

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