Schedule a Guided Tour Request a Call back

How to Handle Maintenance Complaints Like a Pro

Close-up of a black computer keyboard with a prominent red key labeled 'complaints' in white lettering. A small magnifying glass rests on the keys below it, suggesting an investigation or search process

Property managers must master handling complaints. Act quickly to acknowledge concerns and keep a record of every request. Prioritize urgent repairs, be transparent with tenants about delays, and collaborate with trusted contractors. Use tenant feedback and preventative maintenance to minimize future issues and build strong trust.

Categories PMC

Managed Property Maintenance: How to Create an Effective Schedule

Notebook with 'Scheduled Maintenance' written on it, along with a small clock and screwdrivers.

Creating an effective maintenance schedule is crucial for cost-effective property management. Key steps include Getting to Know Your Property, Breaking Down the Tasks, and Setting a Rhythm. Map It Out using a tool like Breasy, Prioritize Like a Pro, and Document Everything for continuous improvement.

Categories PMC

Breasy Founder Interview: Riding the Wave.

Founders of Breasy David and Ben in the cold weather.

Founders Ben Souva and David Kerns built Breasy to fix the “broken” property maintenance system. Breasy connects Field Teams with high-approval work, providing income certainty and freeing them from logistics. This allows Property Managers to offload operational burdens and gain predictable, quality-assured maintenance.

GET APPROVED TO SUBMIT JOB REQUESTS

Getting Started is Easy Breasy

Once you're approved as a business or individual, you can submit job requests whenever you need work done.

For each request, you'll get a market-rate quote for approval within 48 hours. Approve it and consider it done!

Jobs are completed within 5 business days, and you'll get proof of completion photos...and then you pay.

Sound good?

Choose a convenient time to meet our team, get to know our services, and get approved to work with Breasy.

Headquarters:

For Property Managers

Schedule a Guided Tour

Request a Call Back

Email for Work Orders:

maintenance (at) joinbreasy.com