Maintenance Requests.
That Don’t.
Get Ignored.
Submit a request and know exactly when it’s scheduled and when it’s done. No chasing updates or guessing, just clear progress and confirmed completion.
Maintenance at a Rental Home Breaks Down
in Predictable Ways
Three things that go wrong for tenants every time and how Breasy’s maintenance service for tenants changes each one.
No One Tells You When Someone Is Coming
You take a day off work or rearrange your schedule to be home, and the contractor either shows up at a completely different time or does not show up at all. Or, you find out the job was supposedly completed when you get home but you find a gate left open and no confirmation that anything was actually fixed.
When you use Breasy, you receive a text notification the day before the crew is scheduled to arrive and get a second text when the field team member is on the way to your property. Learn more about how Breasy’s proactive communication works on every job. You do not need to call anyone, follow up with your landlord, or take a blind day off to wait for a contractor who may or may not show up.
Requests Disappear After You Submit Them
You text your property manager, send an email through the portal and maybe follow up a week later but the request sits somewhere between your property manager and their vendor network and nothing gets done.
Your property manager submits a work order through whatever system they use either AppFolio, Buildium, RentVine, direct email, or phone call. Breasy routes it, quotes it within 48 hours, and schedules it upon approval. The job moves through a system with defined steps, not a group chat between your landlord and someone they met at a trade show.
You Have No Idea If the Work Was Actually Done Right
A crew comes through while you are at work. But when you get home, the yard looks roughly the same, the gutter is still dripping, or the repair looks like a temporary patch. There is no before-and-after record, documentation, or a way to know what was actually completed versus what was skipped.
Before the crew touches anything at your property, they photograph the work area. When they are finished, they photograph the completed work. Both photos are timestamped and attached to the job record. Your property manager receives them the same day and if the work was not done according to the agreed scope, the job is flagged before any invoice is released. See how Breasy’s same-day completion photos are filed on every job.
What Stops Happening When Your
Property Manager Uses Breasy
The maintenance request process stops being something you dread. You know what to expect, the timeline and that the job will be documented when it is done.
You Stop Being the Maintenance Follow-Up Person
Every update you used to chase including knowing if someone showed up or if the job got done, all runs automatically through Breasy’s notification system. You receive the texts on every progress so you don’t have to ask for them.
Your Schedule Is Not Held Hostage by Vague Arrival Windows
Breasy’s field teams are dispatched with specific timing based on route optimization, not a four-hour window that may or may not hold. The day-before text and en-route text exist so you can plan your day around a real arrival, not a guess.
You Have a Record If Something Goes Wrong
Before-and-after photos are on file for every job completed at your property. If a repair was done incorrectly, a crew left without finishing the scope, or a landlord-tenant dispute comes up later about property condition, the documentation exists. You do not have to remember or reconstruct what happened.
Maintenance Issues Actually Get Resolved
Breasy’s 90% quote approval rate means that once your property manager submits a work order, the job has a very high probability of getting scheduled and completed. You are not in a cycle where requests get submitted, stall on the vendor side, and eventually expires. Jobs move forward. See how Breasy’s system drives job completion at scale.
Three Steps From Submitted Request
to Documented Completion
You do not set anything up. Your property manager uses Breasy, you get the texts and the job gets done.
Your Property Manager Submits the Work Order
When you report a maintenance issue, your property manager submits it through their system. They include your contact information so notifications go directly to you. You do not need to set anything up on your end.
The Job Is Quoted and Scheduled Within 48 Hours
Breasy returns a market-rate quote to your property manager within 48 hours of submission. Once it is approved, the job is immediately scheduled. You receive a text confirmation on the service date and if there is any delay or reschedule, you are notified before the original window passes.
You Get Texted Before and When the Crew Arrives
The day before scheduled service, you receive a text with the date and what is being done. When the field team is on the way, you receive a second text. After the job is finished, before-and-after photos are filed and the invoice goes to your property manager the same day. The maintenance issue is closed with a documented record.
The First Time It Works the Way
It Should, You Notice.
“I have a small home I rent, and every year I have trees I need trimmed. I used to submit requests to Thumbtack or Angie’s List and spent hours talking with tons of providers before getting a quote that I approved. Half the time even after I approved it, I got ghosted. Breasy felt like ordering something from Amazon — it was so easy. I even use them for my recurring lawn care now, and I love the photos they send so even when I’m out of town, I know they were there.”
Behind Every Tenant Experience
Is a Property Manager Using Breasy.
The same process — vetted crews, 48-hour quotes, same-day photos — runs across every customer type.
Property Managers
Managing 50 to 500+ single-family rental doors and needs one vendor, one contact, and HOA violations resolved with documentation in under 48 hours.
See How It Works →Institutional SFR Companies
Managing thousands of doors across multiple markets and needs the same documentation standard and vendor reliability in every city.
See How It Works →Investors with 1–10 Homes
Owns a small rental portfolio and needs locked pricing, completion photos, and a vendor who actually shows up — without minimum volume requirements.
See How It Works →Homeowners
Owns and lives in their home and needs vetted crews, market-rate pricing, and proof of completion without the runaround.
See How It Works →Send This to Your Property Manager.
Let Them Know What a Difference It Makes.
If your property manager is not already using Breasy, share this page. After the first job runs through Breasy’s system, the maintenance request process stops being something you dread.
